Hi Margot! First question:
How can I use your fonts as a student?
Students can buy discounted fonts for personal and commercial projects during their studies. After graduation, personal projects begun as a student can still use these fonts. Client projects require a separate license. Teachers at accredited institutions can also get discounted fonts for teaching and non-commercial class projects. The student font pack covers various media types with its educational license.
Can I modify your fonts ?
It is not allowed to make any changes directly to the font files. Nevertheless, if you have a specific requirement to modify the font files, we invite you to contact us so we can discuss possible solutions with you! email@example.com
What’s your licensing model?
Our licensing is simple: we offer a single, all-encompassing license that covers all applications (desktop, web, print, app licenses, etc.). Our pricing is based on one simple metric: company size. This metric is based on the TOTAL number of people who work in your organization – not how many users will use our fonts in your company.
What is your refund policy?
Unfortunately, we cannot provide refunds for any font purchases. Once a font has been purchased, it is considered a final sale. However, if you encounter any technical issues with the font files, please reach out to us and we will do our best to assist you in resolving the issue: firstname.lastname@example.org
What about trial licenses?
We provide a unique and complimentary trial license to our fonts, which enables users to evaluate and test the font software for the purpose of creating test documents, visuals, and web pages, as well as presenting them to clients or other interested parties. Our font files contain all the glyphs, making it easier for users to pitch projects, test the final font, and save time and effort.
Okay, so... Can I use it for free?
This trial license offer is not only limited to professionals, but also available to students who are free to use our fonts for their study and personal projects. However, it is important to note that all the licensing terms and conditions must be adhered to, and any external, commercial or public use is strictly prohibited.
I’m a designer working on a project for a company. Who should buy the license?
The company is the sole license holder, but you can purchase the font files on behalf of your client as a payment facilitator. This option can save your client time and effort, allowing them to focus on their core business activities. However, it’s important to note that your client remains responsible for adhering to the licensing terms and conditions.
I bought a license before, but since then the size of my company has changed.
Do I need to upgrade my license?
To ensure that your license is up to date, regular checks are carried out on our side. Therefore, it is important to contact us to upgrade your fonts and keep your license valid.
Do I need to pay again for the update of one of your fonts?
Of course not! If you have purchased a license before and an update is available, you are entitled to it for free. Normally, you will receive it automatically. If you don’t receive it, don’t hesitate to contact us at email@example.com.